the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 4651125349
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate and log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your OTP, start by verifying your internet connection. Wait for a strong signal, then click to send the OTP and wait for it to arrive. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number that you previously used. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which will allow you to log in and play without problems. This should fix any compatibility issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI ID, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay may be a drawback for those seeking immediate resolution.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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